FAQ
Questions, Answered
Clear answers about our hosting, domains, email, SSL and information management services in Papua New Guinea.
Aurion Systems provides website hosting, domain hosting, site and domain migration, business email at your own domain, SSL certificates, online technical support, and customised information management systems for businesses across Papua New Guinea.
We serve companies, associations, schools, churches, sole traders, SMEs and corporates throughout Papua New Guinea. Whether you are launching your first website or migrating an established one, we have a plan that fits.
Aurion Systems commenced operation on the 23 of September, 2026. Our team brings a combined 22 years of experience in the information technology and hosting industry. That experience shapes how we provision accounts, issue SSL certificates, configure mailboxes, monitor bandwidth and answer support requests.
We are curretly based in Lae, Morobe Province, Papua New Guinea and provide support in PNG time. Our team answers sales and account enquiries from Monday to Friday, 8:00am to 5:00pm, with online technical support available for hosted clients.
Go to the Choose a Plan page on this website. click on the blue "Choose Plan" button of the plan of your choosing fill in your business name, physical address, business email and representative name, and our sales team will respond and assist you.
Yes. We register new domains and migrate existing domains and websites between providers with minimal downtime. Our team handles the DNS, email and content transfer so your business stays online throughout the move.
Yes. We configure business mailboxes at your domain (for example, [email protected]) so your communications carry your brand. Mailboxes are secured with SSL and supported by our local team.
An SSL certificate encrypts the connection between your website and its visitors, displaying the padlock icon in browsers. We issue and install SSL certificates for every hosted site to keep data secure and build visitor trust.
Information management systems are customised tools that organise, store and surface your business data — records, documents, reports and workflows — in one secure place. We tailor them to your operations so your team works faster and your information stays protected.
No. We do not oversell capacity and we do not leave clients guessing about the state of their own website. We provision accounts honestly and keep you informed about your hosting, bandwidth and support status.
Email [email protected], call +675 72957072 / 7058 4676. You can also use the Contacts page or simply chat with Aslbot on this site.
Aslbot is our AI assistant, available via the chat bubble on this site. It answers questions about our services, the PNG market and how to get started. To chat with Aslbot, simply click on the yellow chat bubble in the bottom right corner of this page.